FCC Chairman Ajit Pai sent letters to more than a dozen telephone service providers today asking them for a status update on their efforts to curb robocalls. He demanded these companies deploy a system that authenticates the identity of callers as those calls transit the networks with the goal of identifying and squashing spoofed numbers and spam. Pai wants the system rolled out no later than 2019. “Combatting illegal robocalls is our top consumer priority at the FCC,” said Pai. “That’s why we need call authentication to become a reality — it’s the best way to ensure that consumers can answer their phones with confidence.” Earlier this year, the FCC approved an authentication system called SHAKEN/STIR. This system verifies calls from the originating carrier as legitimate and ensures they are validated once again by the receiving carrier before the calls reach consumers. Americans receive billions of robocalls annually. If no action is taken, more than half of all calls made in 2019 are predicted to be robocalls. “By this time next year, I expect that consumers will begin to see this on their phones,” continued Pai. “If it does not appear that this system is on track to get up and running next year, then we will take action to make sure that it does.” Pai asked the telephone service providers to send in status reports indicating how far along they are in adopting the SHAKEN/STIR framework. The telephone companies have until November 19 to reply. Some of the companies that received letters include AT&T, Google, Sprint, T-Mobile, U.S. Cellular, and Verizon.
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